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Determine
which merchant account is best for your business |
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In
the early stages of launching an online store a decision needs
to be made: how will customers' payments be processed? This needs
to be determined before the site is developed as different payment
options may require radically different forms of implementation.
But how do you choose? Is price the single most important factor?
What are the other factors?
In the pages ahead we are going
to compare a true merchant account and gateway to third party
processors. As the comparison unfolds the differences between
each type of merchant account will be exposed by comparing the
two side-by-side using real world examples. A custom-built,
web-based calculator will assist us. |
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Before
comparing a true merchant account to a third party processor,
it will be helpful to have a clear definition of what each is.
A true merchant account is just
that, a "true" merchant account. You, the merchant,
apply with a processing bank, usually through a sales agent, to
have the right to have a merchant account dedicated solely to
your business. The merchant account is for your business alone
and you are responsible for it in every way. You will also be
responsible for providing a gateway as it is not included with
the merchant account (some processing companies or sales agents
will have one bundled with their merchant account but technically
they are separate and you are usually free to use your gateway
of choice). Basically, your merchant account is direct with Visa
and MasterCard (and American Express and Discover Card if you
choose to accept their members' cards) and you must abide by their
rules.
A third party processor allows
your business, or even you as an individual, to use their merchant
account to accept credit card payments. You apply with the third
party processor and they make the decision based on their own
set of criteria as to whether or not you will be allowed to use
their services. The third party processor's bank doesn't even
know you exist. A form of a payment gateway is automatically included
as you must process all sales through their system. The third
party processor holds all of the cards as they make all of the
rules that you must obey. They are held responsible for the merchant
they are allowing you to share through them and they hold you
responsible for how your transactions affect it. |
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When
to consider a third party processor |
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Sometimes
choosing a third party provider is the obvious choice due to specific
circumstances that makes a true merchant account impractical or
impossible. The most common circumstances include: |
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-
Unable to acquire
a true merchant account
Not everyone who wishes to accept credit cards is eligible
for a true merchant account. Possible reasons someone would
not be able to establish a true merchant account might be:
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Not a Registered
Business
The four major credit cards (Visa, MasterCard, American Express,
and Discover Card) all require applicants to be legally registered
businesses. Individuals are not allowed to process credit
cards for personal use. This includes using their business'
merchant account for personal use.
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Black Listed
The Match File, also known as the Terminated Merchant File,
is the blacklist of the credit card processing industry. If
you are on this list you essentially will never be capable
of establishing a true merchant account again until you rectify
whatever resulted in you being added to the list in the first
place.
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High Risk
Accepting credit cards online is a risky proposition. Fraud
rates are substantially higher when compared to traditional
retail establishments. Some merchandise is also riskier then
others. This includes electronics and other high ticket items.
Combine a high risk item with the high risk Internet environment
and establishing a merchant account for your business suddenly
becomes very difficult.
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Personal Credit
As risk is the single most important factor in the merchant
account world, personal credit becomes a major factor in a
merchant's ability to establish an account. Since new businesses
typically do not have established credit, merchants must use
their own personal credit to support the business. Merchants
who have no credit or poor credit will find themselves unable
to secure a merchant account, or they find that they can only
secure one with prohibitively high rates.
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Process small volumes
True merchant accounts have additional fees not often associated
with third-party providers. These include monthly fees just
for having the merchant account open and often times a minimum
expectations for fees incurred (called a monthly minimum).
This is in addition to gateway fees which typically include
a set up fee and a monthly fee as well. A merchant could be
looking at spending a couple hundred dollars just to get started
and then $50 each month without ever accepting a credit card.
For a small merchant, who may only process a few hundred dollars
a month, this can wipe out their profits. Third-party providers
typically eliminate the monthly fees and some do not charge
a setup fee as well. The only time a merchant will incur a
fee is when they accept payment via credit card.
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Non-programmers
Not everyone who wishes to accept credit cards online has
the means to implement a complex API. Many merchants are non-technical
and have little-to-no programming experience. They have the
know-how and drive to get their store online but simply can't
handle the more advanced payment methods. Third-party processors
handle the bulk of the payment process thus simplifying accepting
credit cards online greatly. They usually provide you with
some simple to code to place on your website. The third party
processor then takes over from there.
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Other
minor points to consider: |
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Besides
the key points detailed above, there are other things to keep
in mind when considering choosing a third party processor. Some
work in their favor. Others do not. These points are: |
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- No credit check is performed
- Accepts high risk businesses usually without
higher rates
- Rates are not negotiable
- Cannot be used with a separate processing gateway
- The third party processor's name appears on
your customers' credit card statements
- You can leave at any time without penalty
- Deposits of funds can take up to one month
to be received
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Information
used with permission and provide by John
Conde |
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